XEVENTS Terms and Conditions

By booking your Experience with us you accept our terms and conditions

• DANGEROUS, INCONSIDERATE & ERRATIC DRIVING, DELIBERATE & UNNECESSARY CONTACT that may cause harm to other persons, yourself and/or damage property will not be tolerated and will result in your ride being terminated. You may also be liable for damage and costs that may occur arising out of subsequent events. NO CONTACT, NO PUSHING, NO HITTING, NO BLOCKING also NO DRIFTING / NO SWERVING. (All rides are non-refundable.)

• You are not permitted to race if under the influence of ALCOHOL or DRUGS or relevant PRESCRIPTION MEDICINES under any circumstance

• We do not approve registration for any persons with Physical ailments, Disabilities, Pregnant or injuries that may affect your personal health and safety

• STRICTLY NO LOOSE CLOTHING, NO SCARVES.
• All jackets must be zipped/buttoned up, long hair must be tied back.

• Regulation footwear must be worn at all times – Fully covered shoes

• Safety helmets and hair nets must be worn at all times and will be provided by XKarts

• Adult Kart Drivers must be 12 years of age or older, taller than 130cm and weigh under 130kg

• Kids Kart drivers must be 7 years of age or older, taller than 110cm and weigh under 90kg,

• All drivers must turn up and sign in 15 minutes prior to any booking

• You agree to follow safety directions at all times. You understand failure to follow any direction given may result in the immediate termination of the experience.

• You agree to be liable to XEVENTS for any damage or loss caused by you in your participation in the Experience where such loss or damage is the result of actions not reasonably within the scope of normal participation

• XEVENTS has not and will not assume any obligation arising out of the provision of the Services which otherwise would or may be imposed upon you from time to time pursuant to the Health and Safety at Work Act 2015 or any substitute statute (including any regulations, orders, notices, approved codes of practice and safe work instruments made, issued or approved under the relevant statute)

• You consent to the use of video surveillance for the use of assistance within the experience, safety instructions or to make claims, when necessary, of damages to the property or facilities.

• You fully indemnify XEVENTS against all claims, liabilities, costs, damages, fees and expenses (including reasonable legal costs) suffered or incurred at any time by XEVENTS arising as a direct or indirect result of any act, omission or default on your part or from any breach or alleged breach of these terms by you or relating to an action or claim brought by a third party against XEVENTS which relates directly or indirectly to your use of the services. The parties agree that this indemnity shall in no way apply to any liability to pay a fine or an infringement fee imposed under the Health and Safety at Work Act 2015.

• You agree to disclose any serious medical conditions to XEVENTS prior to participation.

• Except where statute expressly requires otherwise, XEVENTS is not liable in any event for any loss of profits, loss of goodwill or business opportunities, loss of customers or any consequential, indirect or special damage, loss or injury of any kind suffered by you or any other person arising directly or indirectly out of the provision of the services.

• Vouchers cannot be cancelled or redeemed for cash or credit.

• Bookings cancelled with less than 120 minutes’ notice will not receive a refund, but maybe rebooked at a later date at XEVENTS discretion.

• No-shows or refusal-of-entry are deemed to be a cancellation.

• XEVENTS, including the employees shall not be held liable for any loss of your personal items/belongings.

• Damage to the Facilities, Machinery or equipment will result in a damage charge that will be on charged to the customer.

REFUNDS POLICY

Tickets purchased in store, online, or via the mobile app are sold for a specific session only and are sold on a strict no refund, no exchange, and no transfer basis unless required by law. This includes situations that may arise where you may simply change your mind, when a member of your party does not show up or is unable to attend, or where you do not have a receipt for the product or services.

Where refunds are allowed, these will not be given within 120 minutes of the feature Race/ booking and MUST be submitted via email to bookings@xevents.co.nz. In situations where refunds are permitted for purchased tickets, these will take place in the form of a gift vouchers for XEVENTS, where the value of the ticket/s will be loaded less any booking fees. This gift voucher will be available for collection from the complex for a period of up to 3 months, after which it will be retracted.